Colchester City ICT

External Solutions

---

Live Desktop 11

• Live Desktop - How to Connect
• Live Desktop - Wyse Terminals
• Live Desktop - How to Connect (CBH Users)
• Live Desktop - Checking your Node / Server
• Live Desktop - Refresh Mapped Drives

See all 11 articles

Sharepoint 7

• SharePoint "Access Denied" Errors
• Connect a SharePoint Calendar to Outlook
• SharePoint Site & Library Access Management
• Map a SharePoint Library to Windows 10
• SharePoint Modern Document Library Guide

See all 7 articles

Printing 7

• Adding St Mary's or Ranger Cabin scanner as a desktop shortcut
• Wi-Fi Direct Printing (Community Stadium)
• Laptop Remote Printing
• Adding a Printer
• How to Print guide

See all 7 articles

Telephony 10

• Smartphone Email Setup (Mail App)
• Smartphone Internet Tethering (HTC Desire 530)
• Smartphone Wi-Fi Calling (HTC Desire 530)
• Smartphone (Microsoft Authenticator App Setup)
• Smartphone Outlook Contact Syncing

See all 10 articles

Internet 8

• Clearing Your Browser History
• Google Chrome (Backup Bookmarks)
• Setting Your Default Browser
• Browser Zoom (Chrome)
• Bookmarks & Favourites

See all 8 articles

Hardware 4

• ICT Equipment Returns Process
• Setup Dual Screens (Laptop + Monitor)
• Hybrid Equipment - Gosbecks Road Meeting Room 1
• How to synch old photos to another device (Android)

Software 35

• CMaps User Guide
• e-Procurement - Page Cannot Be Displayed
• Elections - Input + Display (XAMPP)
• Dual Screen Issues (Retrieve Hidden Windows)
• Booking Car Park Spaces on Artifax

See all 35 articles

Office 365 Room Bookings 6

• Room Booking - Amending or Cancelling a Rowan House Meeting Room Booking in Office 365
• Room Booking - Amending or Cancelling a Rowan House Meeting Room in Outlook Full Client
• Room Booking - Booking a Rowan House Meeting Room in Office 365
• Room Booking - Booking a Rowan House Meeting Room in Outlook Full Client
• Room Booking - Viewing Rowan House Room Calendars in Outlook Full Client

See all 6 articles

MySelf 4

• Submitting a Time & Expenses Claim
• Annual Leave Guide
• MySelf User Guide
• Accessing MySelf for a second user account e.g. to log Amphora casual hours

My Team 4

• MyTeam User Guide
• Reviewing & Authorising Time & Expenses Claims
• Sickness & Absense
• Annual Leave

ASSURE Solutions 22

• Upgrade to 1.13.1.1
• Clearing the browser cache
• How to re-open a Closed Licence
• Upgrade to 1.14
• Unable to create a new transaction worksheet for a Licence

See all 22 articles

Other 5

• Diverting a Virgin Centrex phone directly from the handset
• Migrate Old Data to SharePoint / One Drive
• Instructions For Finance Officers supporting ColchesterCC
• Raising calls with ICT
• How to Update Windows and view additional updates

Power Bi 1

• Linking SharePoint and OneDrive files to Power Bi reports

CBH word doc articles 5

• New starter - Supporting info
• Office 365 Registration
• Reset Office 365 Password
• Smartphone Authenticator Setup (MFA)
• Connect Setup instructions

Housing Applications 2

• NEC Housing - How to Login
• NEC Go Mobile App Setup for New Users

Hi-Mail 0

Under Review

---

Pending 0

Obsolete

---

Obsolete Internal Articles 0

Obsolete External Articles 0

Estates

---

How To Guides 0