Please see below guidance on how to change who receives out of hours calls. Usually this is managed by the Technical Architect, but he occasionally leaves the house so one of us will have to make a change in his absence.
Head here to begin your journey (this is Teams Admin Centre for the On-Call Call Queue)
Once you've arrived, click the 'Call Answering' tab as shown below:
Now you'll need to add yourself or whoever is On-Call next.
The 'Add users' button will allow you to, shock, add users. Add whichever person is on the rota for that week.
Next remove whichever one of us that was on call last week, so to remove a user, click the void to the left of their name. A greyed out tick will appear.
Once selected, hit 'Remove'.
Once you've done that, hit 'Submit' at the bottom of the page. That will save your changes and redirect you to the list of call queues.
Currently, we have voicemails to this number set to be delivered to Log.ITEvent.
Whoever is on call will have their device ring for 3 minutes before it diverts to voicemail.