Introduction
We strongly recommend that you use the Microsoft Outlook application on both Android and Apple devices. It's purpose-built and fully supported by Microsoft and works with the authentication security we use within the council. Additionally, if you already use it for your own personal email, you can add multiple accounts without issue. In some rare situations, the Mail app is the only option available. The guidance in this article should help you set up the mail app with your work account.
Most mobile devices come with a default mail app.
Setup
The MS Outlook application should auto-configure itself once the user’s email address and password are added, but there are certain circumstances where this won’t occur and staff will have to manually configure the phones, (see details below):
Value Office365 Values
Email [email protected]
Server Address outlook.office365.com
Domain cbc
Username [email protected]
Password *********
Due to the wide range of phones used across the organisation these instructions may not work on all devices, if you run into any issues then simply escalate them to the TAs so that we can all be aware and I’ll attempt to amend these instructions accordingly, they’ll then be published online so that they are easily accessible.