Live Desktop

Solutions and guides relating to Live Desktop queries.

Live Desktop - How to Connect
Introduction If you're working from home or remotely and require access to your old Live Desktop session, follow the below guidance to remote conn...
Tue, 30 Mar, 2021 17:23
Live Desktop - Wyse Terminals
Introduction If you need to log into one of the old Wyse Terminals in the office, follow the below guidelines as it works a little differently to Offi...
Tue, 30 Mar, 2021 17:23
Live Desktop - How to Connect (CBH Users)
Introduction This article is only intended for CBH users and not CBC users. If you are looking for a quick guide on remote connecting to your CBC Live...
Tue, 30 Mar, 2021 17:23
Live Desktop - Checking your Node / Server
Introduction If you're experiencing issues with your Live Desktop environment, one of our helpdesk advisors may refer to the server or node that y...
Tue, 30 Mar, 2021 15:16
Live Desktop - Refresh Mapped Drives
Introduction If you've signed into your Live Desktop and noticed that your drive mappings have disappeared, you can try this quick solution to see...
Mon, 24 Jan, 2022 11:21
Live Desktop - Map Missing Network Drive
Introduction If you have lost access to a mapped drive through File Explorer, you can get these back with just a few clicks if you know the file path ...
Tue, 30 Mar, 2021 15:17
Live Desktop - How to Connect (Apple Devices)
Introduction The majority of our users should be working from Windows 10-based devices as we offer only limited support for Apple devices. If you are ...
Tue, 30 Mar, 2021 17:24
Live Desktop Connection Issues
Introduction If you're experiencing issues connecting to your Live Desktop, there are a number of steps you can follow to diagnose the issue prior...
Fri, 9 Apr, 2021 9:06
Live Desktop - Another Account is Already Signed In.
When launching an Office Suite file, Excel, Word, Access etc. the user gets the following pop up. This is down to a recent issue with certifi...
Thu, 20 Jan, 2022 12:32
Missing H:\ Drive Mapping in Live Desktop - Workaround
Hello, As some of you may be aware, especially those of you who’s staff still have a reliance on Live Desktop for some of your corporate applications ...
Thu, 25 Apr, 2024 16:46