ASSURE Solutions
User guides and useful information for Authority Users
The LIVE ASSURE Public Protection environment was upgraded to version 1.13.1.1 on 21-Oct-23.
UAT Defects
As of Thursday 2-Nov-23, 3 defects remain ...
Thu, 2 Nov, 2023 16:10
Clearing the browser cache
In your browser go to the Setting page by clicking on the three dots on the top right of your session
On the...
Mon, 23 Oct, 2023 11:01
If a Licence is Closed in error (using a Close transaction), follow the below steps to re-open the Licence. This will put it back to its previous Status.
...
Tue, 7 Nov, 2023 9:27
The TEST ASSURE Public Protection environment will be upgraded to version 1.14 from 10th-Nov-2023
PP Enhanced Functionality:
General
Gener...
Fri, 23 Feb, 2024 14:13
For some Licences, when attempting to create a new transaction worksheet (e.g. Renewal, or Additional Information etc.) the system gets stuck on the loadi...
Tue, 26 Aug, 2025 10:14
The TEST ASSURE Public Protection environment will be upgraded to version 1.14.1 from 7th-Feb-2024
PP Enhanced Functionality:
General
Configur...
Thu, 8 Feb, 2024 13:51
Identify one of the following issues:
Identical worksheets have been submitted suggesting one application has been duplicated
An application is going to...
Fri, 23 Feb, 2024 14:34
The TEST ASSURE Public Protection environment will be upgraded to version 1.14.1.3 from 4th-June-2024
PP Enhanced Functionality:
FSA Report
...
Thu, 30 May, 2024 11:43
Bugs that Colchester have an open Problem in FreshService for:
Bug ref
Problem ref
FreshService tickets
Description
ADO-348120
PRB-95
I...
Tue, 26 Aug, 2025 10:15
The TEST ASSURE Public Protection environment will be upgraded to version 24.1.1 on Tues 29th October 2024
PP Enhanced Functionality:
General Se...
Mon, 4 Nov, 2024 15:49