ASSURE Solutions

User guides and useful information for Authority Users

Upgrade to 25.1
Upgrade to 25.1  The TEST ASSURE Public Protection environment will be upgraded to version 25.1 on Friday 7th March ...
Tue, 4 Mar, 2025 15:04
Upgrade to 25.2
The TEST ASSURE Public Protection environment will be upgraded to version 25.2 on Monday 7th July 2025. Upgrade to 25.2 PP Enhanced Fun...
Fri, 27 Jun, 2025 8:16
FHRS scores on FSA website vs our scoring
On some FSA uploads if a business has been scored a 0 by us, then it shows up as a 1 on the FHRS.  Scoring is calculated as: ...
Wed, 13 Aug, 2025 14:47
Creating tags for multiple sub tabs
To create a sub tab tag you need to manually create an RS and ES tag, you can create these in ASSURE already against normal merge fields but they are pre ex...
Tue, 26 Aug, 2025 10:18
Create a letter template
Please note: you will need system admin access in order to do this. From the ASSURE home page you need to click on the cog and click admin to take...
Tue, 26 Aug, 2025 10:19
How to edit NCS templates
Please note: you will need system admin access to be able to do this Log into ASSURE and click on the system admin cog, go to DP - Letter Templates and f...
Tue, 26 Aug, 2025 10:20
Delete an NCS template
Please note: you will need system admin access in order to remove a template. Go to DP - Letter Templates, find the template that needs to be deleted ...
Tue, 26 Aug, 2025 10:20
Adding sub tabs to NCS templates
Go to DP - Letter Templates, either create or find the template you want to add the sub-tabs too.  In the letter template details page you will see a dr...
Tue, 26 Aug, 2025 10:20
ASSURE Templates - Tips & Tricks
In this article you will find some helpful tips and tricks on how to use templates in ASSURE. Document Queue: If you're a new ASSURE user and you ...
Tue, 26 Aug, 2025 10:20
How to configure codes in Public Protection
Code Configuration Public Protection Assure allows certain code lists to be restricted by department, application, task group, task and area. In some ...
Tue, 26 Aug, 2025 10:20