The TEST ASSURE Public Protection environment will be upgraded to version 25.2 on Monday 7th July 2025.


Upgrade to 25.2


PP Enhanced Functionality:

2.1 Help for public users when registering

A new RegistrationHelpText setting is added to the Registration parameter group in the

Configuration Settings screen. It can be used by system administrators to create

some HTML-based help text that will appear when a public user clicks a Get help with

this page link on the Registration page. Note that the link is present only if some help

text has actually been specified.

2.3 Exporting dashboard contents

The report (right-side) part of any dashboard can be exported in a variety of formats.

(See also 10.3 PP dashboards and dashlets on page 56.)

2.4 Import user details for the Audit Report

The Audit Report requires up-to-date information about the system's users so that it can

correctly determine who is responsible for accessing and changing records. An Import

User Details button is added to the System Administrator screen so that, after

adding new ASSURE users, or whenever the User column of the Audit Report has

missing or obfuscated user information, this information can be refreshed.

2.5 Vulnerability review

NEC Software Solutions has reviewed the third-party components used by the ASSURE

application to ensure they are up to date and free of known vulnerabilities. Where

appropriate, unsupported components have been replaced and redundant components

have been removed

2.6 Single Sign-On

With this release, changes a system administrator may make to the SSO Configuration

screen fall into three categories:

• Cosmetic: These changes can simply be saved.

• Reconfiguration: These changes require confirmation, but will reconfigure ASSURE

immediately.

• Restart: These changes mean that the application must be restarted.

10.3 PP dashboards and dashlets

Some usability changes have been made to the PP Officer Workload and PP Officer

Workload Details dashboards:

• The number of worksheets listed per page of the report has been increased.

• An authority user can select a different Officer and click Apply to view that

officer's workload rather than their own (although their own is still the default).

A new Antisocial Behaviour by Current Status dashlet is provided, which shows inprogress Antisocial Behaviour worksheets, broken down by status.

Note

An issue whereby the subjects of Antisocial Behaviour worksheets were not displayed in the

dashboards has also been resolved in this release.

10.4 Alerts

With this release, an alert on a person's address will be triggered when that person is

referenced on the Applicant, Recipient, Source or Defendant tab of a worksheet. It is

not triggered when that person is referenced on a Person, Injured Person,

Representations, Consultation / Witnesses or Relevant Persons tab.

Note

However, an alert on the person themself is triggered when they are referenced on a Person

Tab

10.6 Jaspersoft reporting domains

With this release the following new Jaspersoft domains are available for ad hoc reporting

and queries. The intention is to provide access to all the information a user might need

to report on the worksheets or records concerned:

• PP Abandoned Vehicle Worksheets

• PP Animal Feed Businesses Current Picture

• PP Contaminated Land Sites

• PP Empty Homes Worksheets

• PP Environmental Permit Worksheets

• PP Fixed Penalty Notice Worksheets

• PP HMO Details

• PP Inspection Worksheets (All Types)

• PP Pest Control Worksheets

• PP Private Water Supplies Details

Similar domains were introduced in previous releases.

10.7 PP standard reports

10.7.1 Monitor Applicant Drafts report

A new standard Monitor Applicant Drafts report is provided. For a given authority, it

summarises the public-facing draft Public Protection applications that were created

during the report period and are currently awaiting submission. Among other data, the

report identifies how many days each worksheet has been a draft, and whether any

payment has been made.

Customers can use this report to decide whether to run the existing Delete Applicant

Drafts schedule

12.1 Provisional Licences

This release introduces the concept of a provisional licence. It's designed for Scottish

authorities, but can be used by any customer.

This new type of licence requires two new transactions: one to create the provisional

licence and another to confirm it. Customers can name these transactions as they

please, as long as they are based on the correct underlying processes (see

12.3.3.3 Licence / EP Transaction Type code type on page 66). In this document

Provisional and Provisional Confirmation are used as example transactions.

Note that both Licence (Provisional) and Licence (Provisional Confirmation)

worksheets/transactions may be public facing.

12.1.1 Licence (Provisional) applications

An application for a new provisional licence is created and progressed like any other; the

only difference is the process underlying the transaction.

The status of a newly-issued provisional licence is Provisional Licence, rather than the

usual Current Licence. Any subsequent status is prefixed by Provisional (for example,

Provisional Expired) until the licence is confirmed.

A Licence (Provisional) application can have any of the tabs already available to other

Licence applications.

12.1.2 Licence (Provisional Confirmation) applications

A provisional licence is confirmed by a Confirmation transaction. On re-issuing the

licence, it becomes a current (non-provisional) licence.

If a user attempts to confirm a non-provisional licence, ASSURE warns that this is not

allowed

For a Licence (Provisional Confirmation) application, only the following tabs can be edited 

by an authority user, if present:

• Applicant tab (partial: new applicants cannot be added)

• Person tab (partial)

• Vehicle tab (partial)

• Attachments tab

• Fees tab

• Payments tab

• Representations tab

• Conditions tab

• Appointments tab

• Hearing tab

• Review/Appeal tab

• Details tab

• Progress tab

• Actions tab

• Online Accounts tab

• Licence Checker tab

• Licence tab

• Relevant Persons tab

• Convictions tab

• Linked Worksheets tab

For an applicant user, only the following tabs can be edited:

• Applicant tab (partial: new applicants cannot be added)

• Vehicle tab (partial)

• Attachments tab

• Fees tab

• Details tab

• Relevant Persons tab

• Convictions tab

• Submit or Pay & Submit tab

The applicant can create another Licence (Provisional Confirmation) application if a

previous application is not (yet) issued.

Note

The new Convictions tab will be fully supported in a future release

12.2 Licensing applications

12.2.1 Manually adding a Licence Reference number

An authority user can add a Licence Reference number to a new Licence application after

the application has been saved but before the licence has been issued. A new Set

Licence Reference button is available on the application only if the current transaction

is based on either the Application or Application (Provisional) process (see

12.3.3.3 Licence / EP Transaction Type code type on page 66).

If the user chooses not to do this, ASSURE will add a Reference Number automatically if

the licence is issued as usual.

Tip

Customers may find this useful if they want to send letters and emails that refer to a licence that is due to be issued shortly.

12.2.2 Applicant tab

One or more applicants can be identified on the Applicant tab, but there is currently no

way of distinguishing between different types of applicant or their agents (their

relevance to the application is always Applicant). With this release, the type of each

applicant can be identified by a Relevance field; for example, Agent or Solicitor.

However, this field is present only if the necessary configuration has been set up. If a

relevance is selected in this way, it is shown on the Relevant Persons tab.

12.2.3 Operating Schedule tab

With this release, the presence or absence of the following fields is individually

configurable for each type of licence; see 12.3.2 Configuring the Operating

Schedule tab on page 65 for details:

• Location

• Max Number

• Licensed Activities

• Profile (daily time bands)

• Non Standard Timings & Seasonal Variations

• Licensing Objectives

On upgrading to this release, your existing Licence applications will continue to have all

of these fields. But when configuring a new Licence application type, these fields will be

disabled by default

12.2.4 Relevant Persons tab

When a relevant person is a Designated Premises Supervisor/Manager (see

12.3.3.1 Contact Type code type on page 65) three additional fields appear in the

Relevant Person Details dialog:

• Reference: The Licence Reference of the DPS/M's personal licence.

• Issuing Authority: The name of the authority that issued the licence.

• Date Issued: When the licence was issued.

These details are saved with the Person record.

Note

Although mainly intended for Licence worksheets, this change has been extended to the

Relevant Persons tabs of all Public Protection worksheets

12.3 Licensing system administration

12.3.1 Distinguishing between different types of applicant

The Relevant Persons tab of the System Administration - Licence Set up screen

includes a new Relevances for Applicant section which enables a system administrator

to select a subset of values from the Contact Type code type that can be used to

distinguish between different types of applicant. The selected types can be ordered by

using the and buttons, and this order is reflected in the Relevance field on the

Applicant tab of the application itself.

12.3.2 Configuring the Operating Schedule tab

A new Operating Schedule tab is added to the System Administration - Licence Set

up screen. This enables a system administrator to configure which fields are present on

the Operating Schedule tab of the Licence application (see 12.2.3 Operating

Schedule tab on page 62).

12.3.3 Code type changes

12.3.3.1 Contact Type code type

The Contact Type code type includes a Maps To field which allows a system

administrator to identify which code or codes denote a Designated Premises Supervisor.

In deference to Scottish legislation, this field now shows Designated Premises Supervisor / Manager.

12.3.3.2 Licensable Activity code type

The Licensable Activity code type now includes an Alcohol field to identify alcoholrelated activities.

Note

ASSURE needs this for the Operating Plan tab (see 12.4 Scottish Licence applications on

page 67) but customers may want to use this for reporting purposes

12.3.3.3 Licence / EP Transaction Type code type

The Licence / EP Transaction Type code type now includes a Status for Closed field to

identify whether this transaction can be used to close a licence because it is being

forcibly revoked or because it is being voluntarily surrendered. Of course, this is relevant

only for transactions that are based on the Closed process.

13.1 Standard reports

13.1.1 PWS DWI Details

In ASSURE 25.1.0.0, additional fields were added to PWS Details records to capture

more information required by the Drinking Water Inspectorate's latest returns. With this

release, the PWS Details report is further updated to take advantage of these new fields.

The Temporary Population report option is removed, as this information is now

directly available from the PWS Details tab.

The Reduced column of the report depends on the Reduced Sampling Frequency: Y

(Yes), N (No) or U (Please select).

These columns are now sourced directly from the PWS Details record:

• Radioactivity Exemption

• Tritium

• EA Historic Pollution

• Low Risk (Tritium) - Water Company Notice

• Low Risk (Radioactivity) - Monitoring Data

• Low Risk (Radioactivity) - Food Report

• Gross Alpha/Beta

• Historic Results - Radon

• Water Company Waiver - Radon

• Radon in air measurement

• Low Risk - PHE/EA Ricardo

• Radon Sample Results

Notes

Although the LA Reference option to this report is shown as mandatory, it is not actually used

and will be removed in a future release.

The Temporary Population column of the report is always blank; this will be resolved in a

future release

Section 14: Sampling

14.1 Document production

The Samples document group was introduced in ASSURE 1.14.0.0 to supplement the

existing Sampling - EH and Sampling - TS document groups, but it was not used anywhere

by default.

With this release, the Samples document group is presumed when:

• Selecting a template in the PDF Template for Authority field on the Setup

Sample tab of the System Administration - Sample Setup screen.

• Clicking the Letters button in any Sample worksheet.

• Selecting one or more Sample worksheets in General Search results and clicking

the Create Letters button.

The user will still be able to choose between the Samples, Sampling - EH, and Sampling - TS

document groups when opening the Documents screen:

• From the Letters menu, after entering the Application Number of a Samples

worksheet in the Submitted Reference field.

• From within M3 Public Protection, by clicking the WP button on a Worksheet

(Sampling) form.

In these situations, the Samples document group is the default, but can be changed

 

Bug Fixes

ADO

Description

374655

Unable to define public-facing colour styles.

374882

374994

When an SSO user is registering with ASSURE but omits 

mandatory information and clicks Register, ASSURE does not highlight the missing information.

378904

When attempting to create an ad hoc filter with the BI Suite, 

the Fields and Pre-filters pages are not populating correctly.

279479

Worksheets are not showing the Next Task and Next Task 

Date on the Progress tab

286041

On a Licence (Close) transaction, no document types can be selected and therefore no documents uploaded on the 

Attachments tab.

325801

When configuring worksheet defaults, if First Resp Target 

Days is set to zero and First Resp Target Hours is left blank, 

on creating the worksheet the default value of First Response: Target Date and Time on the Progress tab is incorrect and the worksheet cannot be saved.

327819

Error on saving a Hackney Carriage Licence (Transfer) worksheet.

333932

On the Maintain GL Payees screen, the GL Payee Linked To

column always shows zero.

360300

The Licence (Close) transaction is not closing the licence.

362207

On the General Search screen, when using the Food Businesssearch criteria, the  Current Food Hygiene criterion is not listing all available risk categories across all Food Hygiene Inspection task groups.

365885

372284

In the Audit Report, the User column must show users' email addresses.

See also 2.4 Import user details for the Audit Report on 

page 10.

370866

Recording a revisit to a food business by a Non-Routine 

Inspection worksheet does not update the date correctly in the relevant Inspection summary.

372675

On the Notice Details tab of a Notice worksheet, if the user 

selects a food-related Statute, the FSA Details section 

appears. But if they then try to expand the Appeal section the FSA Details section disappears.

375286

On any worksheet, the Officer field on the Progress tab lists no officers unless the Area is selected or the Premises tab is 

populated with an address

375287

When an authority user uses Save As on a public-facing Enquiry worksheet the Before You Start page is shown in place of the Reporter tab.

375700

The LAEMS Compliance report should assume that 

establishments with any score greater 10 than non-compliant, and those with any score of 10 or less are compliant.

376333

The HMRC Taxes Management - Registered Food Premises report needs to include the Corporate UPRN of the food business (where known)

376515

On creating a worksheet, if the user immediately goes to the 

Progress tab and attempts to select an officer, the Officer list is empty (apart from Please Select).

377890

The scores on the EP Risk Assessment tab of an Environmental Permit Inspection worksheet do not seem to be passed through to the Inspection Scores tab.

379989

379990

The PSH Fiscal Analysis report is incorrectly rounding up some monetary values and totals to the nearest whole number instead of showing pence

380000

If an applicant attempts to submit a public-facing application with an attachment where the document's start or end date is invalid, an error occurs (rather than merely an unsuccessful 

validation).

Note: The valid date range for attachments is now 01/01/1900 to 31/12/2125.

380570

Worksheets with custom sub-tabs that are created by automated actions do not display those sub-tabs correctly.

380607

If a public-facing worksheet includes a custom sub-tab that has a Radio Button with dependent mandatory fields, selecting that button, then deselecting it and reselecting it again, causes all the dependent fields to vanish.

380633

The Renew Licence schedule is resending licence renewal 

reminder letters for Licence types that are made public-facing after letters have already been sent.

381354

Alerts do not trigger when opening a worksheet from a 

dashboard.

381904

The Area value from the Progress tab of a Licence worksheet is not being populated from the Licence current picture in post issue transactions.

382058

ASSURE hangs in a Notice worksheet if there isn't a Statute

selected (a non-mandatory field) on the Notice Details tab.

382382

Attempting to Save As a draft (unsaved) Enquiry worksheet 

causes information on the Source tab to be lost.

 

Section 16: Supplementary information 

The Select Review Date field on the Manage Alerts screen finds all alerts that 

have a review date earlier than this, but omits alerts that have a review date that 

is equal to this