Software

Solutions and guides for software related queries.

Hi-Mail Civica Configuration
Introduction FDM Hi-mail is used for printing from a number of corporate applications. To use this you must already have a Hi-Mail username and passwo...
Thu, 8 Apr, 2021 13:51
Microsoft Office - Adding a Language pack or Authoring and Proofing pack to a Connect device.
Alternate Language packs and Authoring and Proofing packs can be added to the Office install on your Connect devices to suit your needs. Process   ...
Tue, 2 Nov, 2021 10:36
Accessing S106 Database
Introduction The S106 database is a specific Access database that can be accessed via your Live Desktop environment situated in Cloud Apps. Assuming y...
Thu, 18 Nov, 2021 11:33
Accessing Adobe Reader (Outside of Live Desktop)
Introduction If you have a corporate laptop connected to our internal network via Centrality Connect and you need to install Adobe Reader DC for the read...
Fri, 19 Nov, 2021 11:48
Microsoft Teams - Mobile guide
This is a simple guide for navigating Microsoft Teams on a mobile device.
Fri, 25 Feb, 2022 15:31
Accessing LoctaHub website
If trying to access https://www.loctahub.co.uk from your Connect laptop, when connected to a non-corporate location i.e. working from home, you will be advi...
Wed, 7 Jun, 2023 11:22
ClipChamp Account creation
Before ClipChamp can be installed to your device you will need to raise a ticket with us for access to the application which can be found here, please provi...
Tue, 12 Sep, 2023 12:33
Microsoft Teams - removing the Sharing bar at the top of the screen
Introduction When screensharing in the new Microsoft Teams, you may have noticed the new sharing bar does not automatically disappear after some time ...
Wed, 4 Sep, 2024 12:29
Opening two instances of Microsoft Teams to get messages from more than one council
Last updated: 28/11/2024   Purpose of this document At the time of writing it is not possible to run multiple instances of Teams desktop. Thi...
Thu, 28 Nov, 2024 16:51
Windows 11 - Changing the Taskbar alignment
Windows 11 comes with the Taskbar centred on your screen, which is a change from all previous Windows versions, where it was always aligned to the left. ...
Mon, 2 Dec, 2024 15:03