Introduction
With the move across to Windows 10 from the old VDI sessions, Adobe Reader has been discontinued for licensing reasons. Adobe Reader's replacement is Nitro Pro which can be located in your cloud apps via your Windows 10 desktop or the Windows 10 option in the Office 365 waffle (All Apps).
Nitro Pro
If you never had Adobe Reader and require a PDF viewer/editor, you can raise a service request for Nitro over on the ICT Portal. You will need to provide an 8 digit cost code for the software so speak with your line manager for approval and the required information. If you had Adobe Reader previously, you should automatically have Nitro Pro added to your Cloud Apps and it can be accessed using the method below.
- Sign into Cloud Apps
- You may be required to authenticate
- Click on the Nitro icon
- Approval may be required again
- Wait for it to load
Request Adobe Products
If you still require Adobe Reader for specific reasons or you require any other Adobe products such as Photoshop, Lightroom, InDesign, Illustrator, and others, you can fill out a service request via the ICT Portal for Adobe Products. You will need to provide an 8 digit cost code for the software so speak with your line manager for approval and the required information.
Adobe products come in various packages via the Adobe Creative Cloud Suite so ask for additional information if needed.
This is a hosted solution and will work with Windows 10 and any other platforms.
Request Process
Once you raise a service request for any product, one of the ICT advisors will receive the call and request any additional required information from the relevant department, keeping you updated in the process. Once a quote has been provided and approved, the software will be purchased and made available to you with instructions for accessing it.
Please be aware that some requests can take a couple of weeks due to the process of acquiring quotes through our Licensing Team.